Terms & Conditions
Last updated: September 18, 2026
Agreement to Terms
These Terms govern use of the myParrot.live platform ("myParrot," "we," "us") by businesses ("Customers") that build and deploy AI-powered chat, voice, SMS, and avatar agents ("Agents"), and by end users ("Users") who interact with those Agents. By using myParrot or messaging an Agent, you agree to these Terms.
myParrot SMS Program
Program name: myParrot AI Agent SMS
Description: Customers use myParrot to operate AI-powered SMS agents that respond to User text messages for customer support, appointment and booking assistance, and general inquiries on the Customer's behalf.
Message frequency: Message frequency varies based on the conversation and is initiated by the User texting the Agent's number; Agents do not send unsolicited marketing messages.
Message and data rates may apply.
Opt-out: Reply STOP at any time to stop receiving messages from an Agent. Reply HELP for assistance.
Support: For help with the SMS program, email hello@myparrot.live.
Use of the Platform
Customers are responsible for the content their Agents send and for obtaining any consent required from Users before messaging them (including SMS opt-in consent). Customers may not use myParrot to send unsolicited marketing messages, spam, or content that violates applicable law, including telecom carrier and CTIA messaging guidelines.
Accounts & Subscriptions
Customer accounts are billed according to the plan selected at checkout (Free, Starter, Pro, or a custom Enterprise plan). Subscriptions renew automatically until cancelled and are managed through the billing dashboard or Stripe customer portal.
Service Availability
myParrot integrates with third-party providers (including Microsoft Azure and Twilio) to deliver AI responses and message/voice delivery. We do not guarantee uninterrupted availability of the platform or of any third-party service it depends on.
Limitation of Liability
myParrot is provided "as is." To the maximum extent permitted by law, myParrot is not liable for indirect, incidental, or consequential damages arising from use of the platform or an Agent's responses.
Changes to These Terms
We may update these Terms from time to time. Continued use of the platform after an update constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms can be sent to hello@myparrot.live.